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Looking for a specific product or need a recommendation for your skin? Have a question about delivery or shipping? Get in touch — our team replies within one business day.

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theserum7@gmail.com

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Sarasota, Florida, United States

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Support hours

Monday – Friday, 9am – 5pm ET

Orders ship within 24 hours

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Good to know

Frequently asked questions.

Yes. Every formula is plant-based, fragrance-considerate and free of fillers. Our Rose & Chamomile Calm Serum is designed specifically for sensitive, reactive skin. If you're unsure, message us and we'll recommend the gentlest match.

Most customers notice softer, more hydrated skin within the first few uses, with visible improvements in texture, tone and fine lines after three to four weeks of consistent daily use.

Absolutely. The Trial Edit includes five deluxe minis so you can find your match risk-free — and we credit the cost back toward your next full-size order.

Orders ship within 24 hours, with free 2-day shipping on orders over $50. If you're not delighted, return any product within 30 days for a full refund.

Always. We're 100% plant-based, never test on animals, and source botanical ingredients from prestigious, responsible suppliers.